Medora

Privacy
Policy.

Your privacy is paramount. This policy explains how we collect, use, and protect your professional and personal data within the Medora ecosystem.

Policy Index

1. Data Collection 2. Use of Data 3. Data Protection 4. Cookie Policy 5. Your Data Rights

1. Information We Collect

To provide a secure and personalized learning experience, we collect necessary professional and personal information, including:

  • Identity Data: Full name, National Identity Card (NIC) number, and professional role.
  • Contact Data: Mobile number, WhatsApp number, and email address (for account verification and support).
  • Technical Data: IP addresses, browser types, and device identifiers used to prevent unauthorized access.

2. How We Use Your Information

Your data is used strictly for platform-related purposes:

  • Verifying your identity via Two-Step Verification (OTP).
  • Configuring your personalized course dashboard and tracking learning progress.
  • Communicating critical system updates and course notifications.
  • Identifying and preventing fraudulent login attempts or IP theft.

3. Data Protection and Security

We implement robust security measures, as detailed in our Security Protocols, to ensure your data is shielded from unauthorized access. This includes encrypted password storage using bcrypt and secure session tokenization.

4. Cookie and Session Policy

Medora uses essential cookies to manage your login sessions. These cookies are necessary for the platform to function securely and do not track your activity on external websites.

5. Your Rights and Control

You maintain control over your personal data at all times. You have the right to:

  • Access and update your profile information via the Student Portal.
  • Request the deletion of your account and associated data (subject to academic record retention requirements).
  • Be notified of any data incidents that may affect your personal information.

Last Updated: April 21, 2026. This policy ensures your data is handled with the highest degree of clinical professionalism.